Terms of delivery and payment

 

For payment in advance is required, that the buyer pays the purchase price immediately at the time of contract. You will receive a 2% discount off the original price for prepayment! Discount is currently for EU and Germany only! We only accept international transfer if the additional costs are paid by the client.
 



When collecting the goods from our warehouse, you can pay cash when collecting the goods. You don't have to pay any shipping costs! Please contact us to make an appointment, since we do not own a local store.

 




 PayPal Pre-Order. Please use this payment method when you want to pre order an item without paying immediately. You will get an PayPal link from us when your item  becomes available.

 



PayPal
 Pay with your Paypal account.

 


PayPal PLUS combines three popular payment methods for a quick checkout - PayPal, debit and credit card even without a PayPal account

 




We ship out the goods via DHL | German Post | Shipment to a packing station is possible only with DHL inside of Germany!





 
We ship out the goods via DPD inside Germany
 
 

Shipping and handling of pre-order items

If several pre-orders appear simultaneously, they can be combined. That means you only pay 1x shipping fee. We adjust your bill accordingly. Please contact us if we have to wait with the shipment to collect more items of your orders or if you are on vacation. If you ordered several items together but the release dates are different, your order will be sent to you if all items arrived with us. You will receive separate payment requests for each item. If you want an item to be sent in advance, an extra shipping fee (see shipping table) will be charged.
 



Shipping by DHL


Delivery
 
It can take up 1-2 days to process an order if the item is in stock! Preorders will ship if they are available. We do not ship any parcels on sundays and national holidays! The delivery period begins with payment in advance on the day after the payment order is sent to the referring bank. With the payment method PayPal, it begins to run the day after conclusion of the contract and ends with the last day of the deadline. If the deadline ends on a Sunday or a public holiday, the deadline ends on the next working day. Shipments that are delivered outside the EU may in exceptional cases be delayed by customs clearance. In this case, the probable delivery time could be exceeded.

Germany : 2-5 days
EU : 4-10 days
Europe except the EU : 4-14 days
Worldwide : 10-21 days
The shipping times above are indicative!


Shipping fees

We are offering free shipping within Germany for orders of 150€ or more. The fee for shipping and handling via DHL within Germany is 4.99€ includes VAT. Not valid for bulky goods
 

Shipping fees international

For deliveries outside the EU extra fees and customs duties can be charged,
which are at the customer responsibility.

 
The shipping fees includes german VAT.

 

  Zone 1 Zone 1 Zone 2 Zone 3 Zone 3 Zone 4 Zone 5 Zone 6
no EU EU EU EU non EU      
bis 5 kg 24,69 Euro 17,67 Euro 19,16 Euro 19,87 Euro 19,87 Euro 36,83 Euro 44,92 Euro 53,61  Euro
 
bis 10 kg 33,62 Euro 22,73 Euro 24,81 Euro 26,12 Euro 26,12 Euro 46,35 Euro 60,39 Euro 72,95 Euro
 
bis 20 kg 51,47 Euro 32,84 Euro 36,10 Euro 38,62 Euro 38,62 Euro 65,39 Euro 91,33 Euro 111,61 Euro
 
bis 31,5 kg 72,00 Euro 44,48 Euro 49,12 Euro 53,00 Euro 53,00 Euro 87,29 Euro 126,91 Euro 156,10 Euro


Can't find your country on our list? Please contact us!



Bulky goods

Please note: Due to the size of some items, additional shipping costs will apply. Apart from your location, the actual package size and weight is needed to determine those costs. Both are unknown at the point (pre order) and may not be available until the product arrives in our warehouse. For articles with oversize, please take note of the revocation notice in the article description. If the note is not marked in the article description, it does not fall under bulky goods.
The bulky goods surcharge will be charged if 31.5kg per parcel is exceeded or if the parcel dimensions are larger than L 120cm x W 60cm x H 60cm.

 
Other

As of July 2013 DHL rises for returns due to wrong addess data a fee of 4 Euros. For a re-sending due to one faulty addess, we charge a flat rate of 9 Euros. For faulty address data overseas DHL will charge between 10 and 20 Euros if undeliverable. For a re - sending due to one faulty adress, we charge the delivery rate of the country of arrival.

If no payment is received within the payment period, we reserve the right to cancel the order.

 
 

Shipping by DPD (only inside Germany)

Delivery
 
It can take up 1-2 days to process an order if the item is in stock! Preorders will ship if they are available. We do not ship any parcels on sundays and national holidays! The delivery period begins with payment in advance on the day after the payment order is sent to the referring bank. With the payment method PayPal, it begins to run the day after conclusion of the contract and ends with the last day of the deadline. If the deadline ends on a Sunday or a public holiday, the deadline ends on the next working day.

Germany : 2-5 days
The shipping times above are indicative!

Shipping fees

We are offering free shipping within Germany for orders of 150€ or more. The fee for shipping and handling via DPD within Germany is 4.50€ includes VAT. Not valid for bulky goods

Bulky goods

Please note: Due to the size of some items, additional shipping costs will apply. Apart from your location, the actual package size and weight is needed to determine those costs. Both are unknown at the point (pre order) and may not be available until the product arrives in our warehouse. For articles with oversize, please take note of the revocation notice in the article description. If the note is not marked in the article description, it does not fall under bulky goods.
The bulky goods surcharge will be charged if 31.5kg per parcel is exceeded or if the parcel dimensions are larger than the girth of max. 300 cm (girth = 1 x longest side + 2 x width + 2 x height). However, the longest side must not exceed 130 cm.


Other

For returns on the basis of incorrect address data, we charge a fee of 6.55 Euro incl. VAT. For a new shipment due to a faulty address, we charge a shipping fee of 4.50 Euro incl. VAT, plus the fee for undeliverable package due to wrong address data.