How does a pre order work?
Our products are divided in different categories. One categorie is called "PREORDERS".
• select "PREORDERS"
• search for your wished products
• select "Add to cart"
• choose your delivery destination to find out how much the shipping costs are
• select "Checkout" or "Check out with PayPal"(immediate payment)
• fill in your adress (if you want to buy as a guest or new registration)
• if you have already an account please log in
• confirm your order as normal as with in stock items
Do I have to pay immediately?
Since 30th April 2015 it is possible to pre order with "PayPal-Link". This payment has been configured specifically for our customers. With this payment you can choose PayPal without paying immediately. We will send you a payment request when your products will become available. You can also choose normal PayPal. In this case you will be forwarded to PayPal to confirm your payment. The third option is to choose "money order". With money order you can decide when you want to pay but at the latest when we request you to pay. This happens usually two weeks before the product becomes available. Buy self pickup you can pay your product cash or money order.
Will I be informed about changes?
You will receive an order confirmation. It includes all information about your order. After processing your order will get a new status. pre-ordered or pre-ordered/invoice created (immediate payment). You will receive the invoice after receipt of payment. It is simultaneously your receipt of payment.
In some cases it can happen that the release dates from pre ordered products changes. We ask you for your understanding that we do not have any influence on the release dates. Approximately two weeks before release we will inform you. We will send you a payment request if you do not have payed immediately.
Am I able to cancel my order?
You have the right to cancel your pre ordered products. A disclaimer or a short notice is sufficient. Please be aware to be sure that you want a pre order product. If you are not sure use money order or PayPal-Link as payment.
Where can I find the release date of a product?
You can find the release date in the item description.
Is my pre ordered product secure/safe?
If the product's release itself has been canceled, or we experienced a sudden supply shortage due to problems on the manufacturer's or distributor's side it could happend that we have to cancel your order! If this occurs, we sincerely apologize and appreciate your patience and understanding on the matter. If you already have payed we will transfer your money on the same way back as you payed.
Can I order products which are not listed in your online shop?
Please contact us. We will answer your question as soon as possible. Please give us time to find your wished product. We will do our best to satisfy you..
Can I change my payment method subseqeuent?
Yes, you can. Please contact us under our e-mail email@example.com. After this we will change your payment method.